AMG Doors & Windows — Bay Area door, window & siding specialists

AMG Warranty Center

Review Warranty Details & Official Documents

Select a manufacturer to review exact coverage, ownership requirements and the official warranty packet.

  • 9 manufacturers
  • Official PDFs
  • AMG 15-year workmanship

Windows & Patio Doors

Anlin

Windows & Patio Doors

Transfers once

Products AMG sells: Del Mar · Catalina · Coronado · Panoramic · Malibu

Vinyl
Double Lifetime
Glass
Double Lifetime
Hardware
Double Lifetime
Screens
Double Lifetime
ThermaCoat
12 years
Capstock
15 years
Pet door
2 years

Qualifying Double Lifetime coverage transfers once to the next owner-occupant when Anlin is notified within 90 days.

Important warranty details

Applies to qualifying products sold July 1, 2024 or later.

Andersen

Windows & Patio Doors

Follows the product

Products AMG sells: 100 Series · 400 Series · A-Series · E-Series

Standard glass
20 years
Frames, sash, hardware and standard non-glass components
10 years
Specialized finishes and options
Series-specific

Includes specialized finishes, decorative glass, retractable screens, coastal applications and specialty options.

Andersen Owner-to-Owner® coverage follows the product for the remainder of its original term.

Important warranty details

Selling the home does not restart the warranty clock.

Some E-Series finishes, wood components, decorative glass, retractable screens, coastal applications and specialty options have separate terms. Review the exact series document.

PlyGem West

Windows & Patio Doors

Not transferable

Products AMG sells: 200 Series · 700 Series windows · West Pro 960 patio doors

Vinyl frame and sash
Lifetime*

While the original purchaser owns and resides in the home.

Insulated glass
10 years
Hardware and components
5 years

Lifetime frame-and-sash coverage ends when the original purchaser sells the home or stops living there.

Important warranty details

Applies to qualifying purchases January 1, 2025 or later.

Entry & Interior Doors

Therma-Tru

Entry Doors

Not transferable

Products AMG sells: Smooth-Star · Fiber-Classic Mahogany · Pulse

Fiberglass door slab
Lifetime of original residential owner
PrismaGuard factory finish
10 years
Decorative glass and components
See door-system warranty table
Genuine Therma-Tru glass
Lifetime
Covered genuine Therma-Tru components
Lifetime

Lifetime coverage continues while the original residential owner owns and occupies the home.

Important warranty details

The base warranty is not transferable.

Lifetime system coverage requires a qualifying fiberglass door system assembled with genuine Therma-Tru components. Normal wear, installation labor, third-party components and hardware finishes are excluded or separately governed.

ProVia

Entry Doors

Transfers once

Products AMG sells: Legacy Steel · Signet Fiberglass

Entry-door unit (Legacy or Signet)
Lifetime of original owner
ComforTech glass
Lifetime
Legacy factory finish
10 years
Signet factory finish
15 years
White internal-blind glass
20 years
Colored internal-blind glass
10 years
PermaTech or FusionFrame composite frame
Lifetime
Standard frame hardware and components
5 years

The basic door-unit warranty transfers once to a subsequent owner-occupant when the transfer is completed online within 30 days after ownership changes.

Important warranty details

Lifetime means while the eligible homeowner owns and occupies the residence. Specialty glass, hardware, frames and accessories may have separate terms.

Rogue Valley

Exterior Wood Doors

Not transferable

Products AMG sells: Exterior Wood Doors · Rogue Premium

Standard exterior wood door
1 year
Rogue Premium exterior door
5 years
Insulated-glass seal
5 years

Original purchaser only.

Important warranty details

Not transferable. Finishing, sealing, overhang and maintenance requirements apply.

Builders Choice

Interior & Exterior Wood Doors

Not transferable

Products AMG sells: Interior Wood Doors · Select Exterior Wood Doors

Interior wood doors
5 years
Exterior wood doors
1 year

Original homeowner only.

Important warranty details

Not transferable. All six sides and every field cut must be sealed as required.

Security Doors & Siding

Titan Security

Security Doors

Transfer not stated

Products AMG sells: Premium · Ultimate Meshtec

Product defects
10 years from manufacture
Registered product
15 years total
Pre-installed locks, handles, rollers and sweeps
1 year
Manufacturer installation labor
Not included

The published certificate does not clearly state a transfer right.

Important warranty details

Do not promise transfer coverage; confirm directly with Titan.

James Hardie

Siding, Trim & Soffit

Transfers

Products AMG sells: Siding · Trim · Soffit

Substrate
30 years
Substrate proration
None
ColorPlus factory finish
15 years

The substrate warranty transfers for the years remaining in the original 30-year term.

Important warranty details

The warranty clock does not restart. ColorPlus is a separate finish warranty.

Field-applied paint is not covered by the ColorPlus factory-finish warranty.

AMG 15-Year Workmanship Warranty

Manufacturer warranties cover qualifying products and components. AMG’s written workmanship warranty separately covers qualifying installation-related defects under the terms of the customer’s AMG agreement.

  • Flashing and water-management integration
  • Fastening and product setting
  • Sealant application
  • Interior and exterior trim integration
  • Exterior caulking must be painted within 45 days when required
  • Security-door installation may have a separate written term

Start a warranty service request

Have your AMG proposal or invoice, installation address, product information and clear photographs available. AMG will help identify the applicable manufacturer document and next claim step.

Photo or video upload (required)

At least one photo or short video of the condition is required.

Proof-of-purchase upload (if available)

Optional. Leave blank if you no longer have it.

Is there active water entering the home or an exterior door that cannot be secured?

By submitting this form, you agree that AMG Doors & Windows may contact you by phone, email, and text message (SMS) about your project, including messages sent using automated technology. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms of Service.

If active water is entering the home or an exterior door cannot be secured, call AMG at (877) 768-7570 after submitting. Take reasonable steps to prevent additional damage, but do not remove or alter the product unless emergency protection requires it. Photograph the condition first when safe.

Call (877) 768-7570

This page is a plain-language reference. The applicable manufacturer document controls eligibility, exclusions, claim requirements and available remedies.

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